• SAAS

I found an interesting document on the Intermedia sales page.  It highlights ten tips  to help your technology career. Some of them seem pretty obvious, but it's nice to have them all spelled out. Especially for someone looking to start a career in technology.

  1. Business first. Technology second. When you're engaging the business side of the house, focus on understanding where they are advancing the business and what's in their way. How can IT help them capture the opportunity or remove the obstacles?
  2. Understanding and executing against clear business priorities, not administrating technology. SaaS frees up time, but where do you allocate that time? The best way to put your career on the fast track is to dialogue with business unit and C-suite executives. Understand and serve their needs. You'll be indispensable.
  3. Measure the ROI. Determine exactly how much a technology will save your company or how many hours it will free-up. Will an implementation allow a department to grow without upping its headcount? Will it eliminate some positions? How much will you save on hardware, software and networking alone?
  4. Boost your visibility. Volunteer for non-IT meetings and company committees to learn the pain-points and opportunities facing other departments. Whenever possible, read the agenda beforehand and ponder ways in which IT can help. After all, the folks in sales or marketing, in production or manufacturing, are not necessarily current on available technologies - so you should play an active role in educating and informing them of ways in which you and your team can help.
  5. Document your success.  Don't inundate your manager with the countless detail but do inform him or her of your successes, be it renegotiating a contract for less money or more services, or another department's feedback about how your team empowered and improved its operations.
  6. Compare your team to the competition.  Keep up-to-date on what's going on at your competition - and be prepared to cite examples of how you are ahead of them. This shows your team's abilities, reflecting well on your organization as a whole, and on you as the executive responsible for leading IT initiatives.
  7. Expand your expertise. Technology - and business - continually change, so it's important to continue investing in education. Even if your company does not reimburse you for ongoing education, investing in your own training or certification reinforces your commitment to your business and yourself, and underscores your willingness to go the extra mile.
  8. Bolster your image. Dressing for success is only part of the equation. Build a presence, whether it's by being quoted as an expert source in a respected publication or by writing a serious blog. Reporters are always seeking qualified sources and may well be open to story ideas and comments on technologies. Speaking at local business conferences or trade events also bolsters your image as an expert. Be sure to get the proper authorizations as each company's policy is different.
  9. Focus on time-management skills. Advancing your career requires the voluntary taking-on of additional responsibilities. It's vital, however, that your regular responsibilities don't suffer. Time-management skills are critical to ensuring you have enough hours in the day to do everything you've promised.
  10. Be a true leader. Just as you delegate some IT tasks to service providers, it's important that you learn to delegate tasks to members of your team. Be sure to thoroughly and accurately describe the task, the objectives and required steps, and keep your door open for comments and problem-resolution. Recognize good work and try to improve sub-par work, and don't fall into the all-too-easy trap of rewarding an entire group for a few employees' hard work.

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